Archive for 2006
Intranet Setup – Is It Right For Your Client?
Intranet setup is an area that provides you many opportunities to add value to your client’s business. There is very little extra cost incurred by the client and you generate extra revenue for yourself when you propose an intranet setup.
Email Domain – Is Your Client’s Company Specific?
Email domains that are specific to a company help increase portability and branding. To help your clients save money and improve their web presence, have them consider acquiring a company specific email domain.
LAN Networks – Make A Solid Cost Argument
LAN networks are something you should discuss with every small business client you work with. Armed with the data and rationale presented here, you should be able to quickly quell any objections your client has to upgrading to a LAN network.
Computer Gurus – Train and Orient Them
Computer gurus can help you to build your computer business. The following is a list of eight competencies you should instill in your computer gurus.
Computer Software Training Adds To Your Bottom Line
Computer software training is an area of huge revenue potential for the savvy network consultant. Increasing the value of your service to your clients and deepening your relationship are just two benefits of offering computer software training.
Service Level Agreements – 2 Main Considerations
Service level agreements may be very formal or consist of a few sentences in your service contract. Whatever format it takes, there are some things that you need to consider before constructing your service level agreement.
Utilization – 7 Tips For Maximization
Utilization is an essential ingredient for profitability. The more efficient you are, the more profitable you are so the smart choice is to get serious about your utilization.
Excellent Customer Service Checklist
Excellent customer service means exceeding customer expectations. We have put together a checklist of the top ten things to do to provide excellent customer service.
Customer Expectations – Ensure Superior Project Management
Customer expectations are often built around project management issues. If you use good organization and make sure projects are completed properly and timely, you will surely exceed customers’ expectations.
Customer Expectations – Understand Them and Exceed Them
Customer expectations have to be met, consistently, in order for you to grow a successful business. If you expect to get the big bucks as a small business computer consultant, you have to meet and exceed customer expectations.
Business Partnerships – Pitfalls To Avoid
Business partnerships are well worth pursuing Here are some things to watch out for though, when it comes to forming business partnerships.
Business Partnerships – Sample Introductory Letter
Business partnerships are a great way to start a mutually advantageous relationship. Here is a sample letter you can adapt when you are ready to approach a company for a business partnership.
Subcontractors – Managing Client Expectations
Subcontractors’ work is an extension of your firm’s services. Make sure you are as up front and honest with your clients about your relationship with, and expectations of, the subcontractor.
Subcontracting – Soft Costs of Recruitment
Subcontracting is something everyone in the virtual IT business needs to think about. Before going ahead, you must always look at the soft recruitment costs associated with subcontracting.
IT Services Outsourcing – What Will You Provide?
IT services outsourcing must be provided with an understand of what functions your virtual IT business is going to provide. Decide what you want to do in-house, what you want to outsource, and what you don’t want to provide at all before you finalize a list of your IT outsourcing services.
Computer Service Contracts – Selling and Managing
Computer service contracts come in many different styles. Thorough preparation and making sure the client uses it, are the two main issues surrounding a computer service contract.
Computer Service Contracts Increase Your Margins
Computer service contracts are essential to being able to find the time you need to develop your business. You can spend much more time doing technical training for yourself or working on the business of acquiring new clients by making sure you have lots of computer service contracts.
Overcoming Objections – Practical Examples Part II
Overcoming objections is something you must know how to do well. In this second part we give you three more examples of expertly overcoming objections.
Overcoming Objections – Practical Examples Part I
Overcoming objections is a main aspect of sales. To be a successful systems provider you have to become an expert at overcoming objections.
IT Audits – Features versus Benefits
IT audits can be a difficult sell. Rather than listing all the things you’ll do in the IT audit, what you need to do is explain all the things the client will get out of the IT audit.