Archive for 'Computer Support Contracts' Category

Computer Repair Business Forms That Every IT Business Needs

By Computer Consulting Kit - Last updated: Thursday, October 8, 2009

Do you use computer repair business forms? You need to learn how to use forms efficiently to build relationships with your clients and run your business efficiently. This article presents 3 computer repair business forms you need to build a stable company.

IT Services Contract Secrets for Managing Client Expectations

By Computer Consulting Kit - Last updated: Saturday, January 17, 2009

If you’re just getting started with your IT services contract program, you may wonder, “How can I live up to the promises I’m offering long-term clients?” Many IT consultants feel overwhelmed in the beginning and wonder how they can keep relationships strong, and really deliver on the benefits that come along with offering sophisticated IT [...]

Move Towards Your Computer Maintenance Agreement: Your Proving Ground Project

By Computer Consulting Kit - Last updated: Tuesday, August 5, 2008

If you want to have a profitable computer consulting business that lasts for many years, you need to start thinking about getting every client on a computer maintenance agreement.  But first you have to make absolutely sure that each client is a good fit for a long-term relationship. Proving ground projects can really help you [...]

Why IT Service Contracts Are Necessary for All Your Clients

By Computer Consulting Kit - Last updated: Tuesday, July 8, 2008

In order to get more predictable monthly service revenue for your computer consulting business, you need to get ALL your clients on IT service contracts.  Why?  Firstly, you will get a minimum of several thousand dollars a month in recurring revenue.  The following four are further reasons to get all your clients on IT service [...]

Service Contracts: Use Proving Ground Projects to Build Relationships

By Computer Consulting Kit - Last updated: Wednesday, June 25, 2008

If you want to know if prospects and customers are going to be good candidates for service contracts, you need to test out proving ground projects.  In fact, proving ground projects are an ESSENTIAL step to building the relationships necessary for service contracts to work. What is a Proving Ground Project? Proving ground projects are [...]

Services Agreement Samples You Can Use

By Computer Consulting Kit - Last updated: Tuesday, May 20, 2008

Are you happy with all your computer consulting materials?  Having good services agreements samples to follow when creating your own documents can often help you improve how you do business and strengthen relationships with your clients. When you have a good service agreement document (created from high-quality services agreement samples), you display professionalism and credibility, [...]

Computer Service Agreements: Why Templates Are Great for Your IT Business

By Computer Consulting Kit - Last updated: Tuesday, May 13, 2008

Having templates for your computer service agreements presents your customers and clients with an excellent display of professionalism and credibility, which is ESSENTIAL if you want to break down sales resistance and get the high rates you deserve for your very specialized services. Besides creating a steady stream of recurring revenue for your business that [...]

Should You Sign Computer Repair Contracts with National Service Organizations?

By Computer Consulting Kit - Last updated: Wednesday, April 16, 2008

The simple answer to this question about computer repair and national service organizations is, “Absolutely not.” Why?  Basically, you’ll spend a great deal of money and more importantly TIME getting certified and learning cutting-edge technologies.  But, when it comes down to it, computer repair – hardware repair – is a commodity and can be an [...]

IT Support Contracts: Who Are Your Clients?

By Computer Consulting Kit - Last updated: Tuesday, October 16, 2007

You need to know your strengths with IT consulting and be qualified, but you also want to think about which types of companies you want to target with IT support contracts.  And when you’re starting out, you probably don’t want to go for huge businesses with 60 – 150 stations.   Start Small with IT [...]

IT Service Contracts and Necessary Recurring Revenue

By Computer Consulting Kit - Last updated: Wednesday, October 3, 2007

Unless you are an amateur, you have to stop going for one-shot deals and get started on IT service contracts.  Do you want to be sitting by the phone waiting to get called once or twice a year by a large number of customers? No.  You want to be proactive and work with people that [...]

IT Support: What Are Your Responsibilities?

By Computer Consulting Kit - Last updated: Tuesday, May 8, 2007

When it comes to providing clients with IT support, you have a lot of responsibilities.  There are specific areas that you need to include as part of your IT support services. IT Support:  Coordinate Telecommunications Solutions When it comes to sweet spot clients, you will most likely have to coordinate IT support with a local [...]

Service Level Agreements – 2 Main Considerations

By Computer Consulting 101 Professional Kit - Last updated: Tuesday, August 8, 2006

Service level agreements may be very formal or consist of a few sentences in your service contract. Whatever format it takes, there are some things that you need to consider before constructing your service level agreement.

Phone Support – Should I Charge Less For It?

By Computer Consulting 101 Professional Kit - Last updated: Thursday, July 13, 2006

Phone support is just as valuable a service as your on-site time. When clients see two rates it confuses them and then they start figuring out ways to save themselves money by using phone support.

Computer Maintenance – Can You Afford To Offer A Fixed Price?

By Computer Consulting 101 Professional Kit - Last updated: Wednesday, July 12, 2006

Computer maintenance contracts are one area of your business where you may want to consider using a price-fixed model. You can’t afford to absorb a lot of extra costs though, so think long and hard about offering price-fixed computer maintenance.

Service Agreements Help Position You as a Business Advisor

By Computer Consulting 101 - Last updated: Monday, June 12, 2006

Service Agreements Help Position You as a Business Advisor

Service Agreements: Professional Forms Help Your Business

By Computer Consulting 101 - Last updated: Sunday, June 11, 2006

Service Agreements: Professional Forms Help Your Business

Service Agreements: Use Them to Raise Your Billing

By Computer Consulting 101 - Last updated: Friday, June 9, 2006

Service Agreements: Use Them to Raise Your Billing

Service Contracts: The Best Business Model For Consulting

By Computer Consulting 101 Professional Kit - Last updated: Wednesday, June 7, 2006

Service contracts are key for the busy computer consultant. The best way to maximize your utilization rate while still having enough time to deal with client emergencies is to set up computer service contracts.

Service Agreements: Look for Ongoing Clients

By Computer Consulting 101 - Last updated: Wednesday, June 7, 2006

Service Agreements: Look for Ongoing Clients

Service Agreements Help Manage Your Accounts

By Computer Consulting 101 - Last updated: Tuesday, June 6, 2006

Service Agreements Help Manage Your Accounts