When you make recommendations on extended service plans for your clients’ new notebook PCs, you need a written statement of what these plans cover … and what they don’t cover.  Those dealing in notebook PCs do not always clearly explain what is and what is not part of warranties.  Often you will have to just guess what is missing by comparing the warranties to those from other companies.  

Do They Cover Hazard?

Most vendors selling notebook PCs exclude warranty claims that come from neglect issues like liquid spillage or dropping.  Others do cover these items under rather limited warranties.

Will your clients and end users be traveling with notebook PCs?  You need to expect that, unlike desktops notebook PCs find themselves on the road much more frequently.

Do They Have International Coverage?

Some notebook PC vendors have international warranty coverage as part of the extended warranty price, but some charge extra.  Make sure to find out the details if your clients’ are taking their notebook PCs abroad.  Determine whether the notebook PC extended warranty is on-site, features technicians that will come to your clients or if it involves shipping the PCs to a service depot.  What will the response time be?   

The Main Point About Notebook PCs

Carefully look at the price list of available notebook warranty upgrade options before deciding on a specific computer.  You also need to look at all terms and conditions and what is and is not covered under the specifics of certain warranties for notebook PCs.

Blogged By:  Computer Consulting Kit