When you’re in the process of IT audits, you want to solve client problems.  What problems do they have, and what can you do about them?

Questions Will Get to the Needs Analysis

Ask lots of questions during IT audits.  What are prospects looking for?  You will find that their needs have not changed for a long time.  During the course of IT audits, clients will ask you for advice on purchases.  They will need to know what the best product and platform is for their companies, and what will give them the best value.  A needs analysis will give them the answers they want during IT audits.  Look at what they have for a few hours.

Also look at what products will work together.  Any average person can go to the store and buy random things, but only an expert can make these things work together.  Integration and customization are incredibly important, as it product management.  If you can coordinate things, all the better.

What Other Services Will Clients Want?

Your clients will want formal and informal training that includes end user training and administrator training.  They will also want you to deal with upgrades and coordinate with outside vendors for package installation.  They will look to you for network installation and maintenance.

IT Audits: You Are a One-Stop Shop

Clients are seeking a single point of contact.  They want you to act as a technology advisor that will give them the expertise of an accountant or an attorney, or even a managing consulting firm or marketing consultant.  IT audits can determine your role with your clients and customers.  

Blogged By:  Joshua Feinberg